Privacy: TechSupport.Ph is devoted to creating and nurturing a trusting relationship with its Customers, built on the knowledge that any personal information collected is kept private and secure. In undertaking this commitment, TechSupport.Ph will do everything in its capacity to ensure that the integrity of its Customer’s privacy is upheld.
Information Collected: TechSupport.Ph uses various methods of data collection for ordering and support purposes. These methods include voluntary collection methods, such as through online registration forms, online and offline customer communications, and sales transactions, as well as automated collection systems such as communication protocols and cookies.
Use of Information: TechSupport.Ph uses collected information for a variety of purposes. These purposes include completing transactions for service, to best respond to user support or sales inquiries, to notify or alert customers of events relevant to their service, and to better accommodate the overall needs of TechSupport.Ph customers. To this end, TechSupport.Ph may need to share some of the data collected with banking institutions, outside contractors, or trusted affiliates. This information will not be transferred to any of the aforementioned parties unless they are proven to subscribe to the Safe Harbor Principles or are, themselves, subject to the EU Directive on Data Protection and thereby provide the same level of privacy protection required by the Safe Harbor Principles.
Security: Because TechSupport.Ph considers the security of Customer’s information paramount, TechSupport.Ph utilizes industry standard security measures to protect Customer Data from unauthorized access. These measures, which include policies, employee training, and physical access, as well as system protocols and mechanisms, contribute to the secure exchange and transmission of sensitive data. Particularly sensitive information, such as credit card numbers collected for financial transactions, is encrypted before its transmission to TechSupport.Ph by the Customer.
Special Offers and Updates: From time to time TechSupport.Ph Customers may receive promotions for new products, services, or deals. TechSupport.Ph respects the privacy of its Customers, and has included an opt-out option for these emails.
Service Announcements: In the event that a Customer’s service is going to be effected by scheduled or unscheduled maintenance, it may be necessary to send out a strictly service-related announcement. These emails are not optional, however they are intended to act as a professional notification rather than promotional.
Legal Disclaimer: While TechSupport.Ph is dedicated to maintaining the integrity of its Customer’s privacy, in the event of suspected or reported fraudulent and/or illegal behavior while using the services of TechSupport.Ph resulting in, or probable to result in, a subpoena, court order, or another applicable legal process it may be necessary to disclose personal information. In the case of the aforementioned, TechSupport.Ph will notify the Customer of the information request and, if deemed necessary, submission.
Customer Responsibility: It is the responsibility of the Customer to securely store their login information, such as usernames and passwords, or any other information necessary to access their private information maintained within the TechSupport.Ph systems.
Contact Us: Please visit – http://techsupport.ph.ph/contactus/
Employment InformationFace/photo, fingerprints or handwriting
The collected personal information is utilized solely for documentation and processing purposes within the company and is not shared with any outside parties. They enable the company to properly address the complaints, forward them to appropriate internal units for action and response, and provide clients or complainants with appropriate updates and advisories in a legitimate format and in an orderly and timely manner.
Only authorized personnel has access to these personal information, the exchange of which will be facilitated through email and hard copy. They will be stored in a database for two years (after complaints, inquiries, requests are acted upon) after which physical records shall be disposed of through shredding, while digital files shall be anonymized.
Access and Correction
You have the right to ask for a copy of any personal information we hold about you, as well as to ask for it to be corrected if you think it is wrong. To do so, please contact Kernan Motoomull, privacy@TechSupport.Ph
Feedback on our Privacy Notice
If you have suggestions with regards to our privacy notice, you may reach us through privacy@TechSupport.Ph
TechSupport.Ph is dedicated to delivering the best business solutions to meet our customers’ diverse business needs. This commitment is at the core of our solution strategy.
Copyright TECHSUPPORT.PH Inc.
Copyright TECHSUPPORT.PH Inc.