• Direct Bank Deposit (Recommended)
  • Check Payment
  • Bank Transfer
  • Postal Money Order
  • Direct Wire transfer via online banking
  • Credit Card

* It is important that client should always notify us every after any payment has been made; thru fax (bank deposit slip) or email (deposit details). Always keep deposit slips for future reference. After you confirm your order online, we will inform you thru email on the bank details mentioned above.

Our control panel has a very detailed help file and we have prepared a committed helpdesk to help you manage your hosted site. We are always available to assist you both by phone and emails. 24 hours a day, 7 days a week, 365 days a year. Normally we will answer your emails within 24 hours.

To access our support site please click here.

Yes we do but on a different rate, please email us your request.

Absolutely, everything on your account is extendable. We feel our basic package inclusions are very comprehensive and meet the needs of a modest web presence. We also realize that your requirements will grow, and we are ready to support you with any additional resources you may need at the most competitive pricing around.

If you choose to cancel your hosting account with us within the first (30) thirty days, we will refund your payment with no questions asked, however, if we registered a new domain name for you the domain registration fees are non-refundable.

Yes, our resources are geared on providing excellent hosting service to our end users and resellers as well, please email us for more details.

No, we do not allow it.

The required DNS changes normally take 24 hours to take effect.

The email accounts included with each web hosting package are actual POP3, IMAP and SMTP compatible email accounts. Also included are the ability to have email forwards, aliases, virus scanning, message filtering, and a catchall mailbox.

Yes, all domain hosting packages include ftp, www, and pop mail services at your domain name. Ie. ftp.yourdomain.com, www.yourdomain.com, mail.yourdomain.com

You can access your ftp site any time and as much as you want, we’re focused on ensuring it provides reliable operation at all times.

Unlimited, you can create one ftp account for each user

Primary: ns.nameserver11.net :

Secondary: ns2.nameserver11.net :

Please refer to your system generated email that was sent to you during the sign-up process. If you have lost your welcome email, please create a support ticket by clicking here.

Yes, thru http://www.yourdomain.com/webmail/

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